The duty and the rule
Supplying water is a listed duty of the municipal corporation under Section 114 of the Uttar Pradesh Municipal Corporation Act, 1959. In Ghaziabad the Jal Kal department of the Nagar Nigam runs it.
What to say
"There has been no water supply at [place] since [date]. Please restore supply, send a tanker in the meantime, and confirm within the service time limit."
The clock
We count 21 days from filing. Water is essential, so the engine marks the voice urgent and reminds on day 3.
What happens by itself: Day 3: urgent reminder. Day 7: reminder. Day 15: escalation to the General Manager (Water). Day 21: public "deadline missed" stamp.
Responsible office in Ghaziabad
OfficeJal Kal Vibhag, Nagar Nigam Ghaziabad
HelplineSewer control room 1800-313-797979; 1533
PortalGhaziabad 311 app; UP Jansunwai (jansunwai.up.nic.in)
Postal addressGeneral Manager (Jal), Jal Kal Vibhag, Nagar Nigam Ghaziabad, Nagar Nigam Building, Navyug Market, Near Old Bus Stand, Ghaziabad, Uttar Pradesh 201001