Terms of use
Plain terms. Who can use the site, what you agree to, and what we promise back.
Who can use it
Anyone in India aged 18 or over. If you are younger, ask an adult to raise the voice with you.
What you agree to
To speak truthfully, about a place and a service, without abuse, and without naming private persons or individual officers. Offices and departments can be named.
What goes public
The problem, the place, the office, the clock and the outcome. Not your name, not your phone. The office that receives the complaint sees your name, because a complaint needs a complainant.
What we promise
Free for citizens, always. No ads. No selling of your data. Same rule for every office and party. Honest counters. A grievance process you can use.
What we are not
Not a law firm and not a government office. We file and count; we do not promise an outcome. For urgent danger call 112.
Changes
These terms change only with a dated note on this page.
Dated 14 November 2026, version 1.0.