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Rights card

Streetlight not working

The duty and the rule

Lighting public streets is a listed duty of the municipal corporation under Section 114 of the Uttar Pradesh Municipal Corporation Act, 1959.

What to say

"The streetlight at [place] has been off since [date]. Street lighting is an obligatory duty of the Nagar Nigam. Please repair it and confirm within the service time limit."

The clock

We count 21 days from filing. If the Nagar Nigam has published a shorter time in its citizen charter, that applies.

What happens by itself: Day 7: reminder. Day 15: escalation to the Zonal Deputy Municipal Commissioner. Day 21: public "deadline missed" stamp and the next step opens.

Responsible office in Ghaziabad
OfficeNagar Nigam Ghaziabad
Helpline1800-180-3012 (toll-free), 1533
PortalGhaziabad 311 app; UP Jansunwai (jansunwai.up.nic.in)
Postal addressMunicipal Commissioner (Public Grievance Cell), Nagar Nigam Ghaziabad, Nagar Nigam Building, Navyug Market, Near Old Bus Stand, Ghaziabad, Uttar Pradesh 201001