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Door 1 · Report

Local problems, routed and timed

The most common Indian complaint gets the treatment a lawyer's letter gets, for free, in 90 seconds.

1

Mic, photo, location

Say it in Hindi or English. Add a photo. Pick your locality. The engine names the category and the responsible office.

2

A rights card in plain words

The duty, the rule, the time limit, what to say. Hindi and English.

3

Filed in your name

By email to the office's official complaint address, with a copy to you and the postal address for Speed Post. Tracking number, public page, pin on the map.

4

Me too

Neighbours with the same problem join your voice. At 25 it becomes one collective complaint.

5

The clock

Reminder on day 7. Escalation on day 15. Public "deadline missed" stamp on day 21. Second escalation on day 35.

6

Closing the loop

When the office reports fixed, you confirm with a photo, or say not fixed. Silence for 14 days closes it as reported fixed, unconfirmed.

Covered now

Ghaziabad: streetlights, water, drains, garbage, roads. Next: Delhi, Noida, Gurugram, Faridabad, and more issue types.